Stores, Magazines and Great Customer Service!

Stores, bookstores, online magazines, they are all different in their own ways, but they are all the same in some ways too. When we, the public, think of any kind of business, we usually like to think of their idea of what good customer service is like.

What happens when you write for an online magazine? What do you contribute and what do you receive back? Have you ever had an surprise package arrive in your mailbox? I write this wondering how many individuals have received their coffee mug and how many appreciate it the way that I do. This article is not about coffee mugs or gifts but more about gratitude. I have always loved companies that think of their employees or customers or of their volunteers and I have always watched --from the background, what happens in those businesses.

Take for example, Barnes and Nobles Booksellers. That store is so tremendous, yet usually they are putting customer service first and formost. Years ago you could go into almost any of their stores and find big comfy chairs and tables and rest rooms and water fountains, public pay phones and even cafes and music rooms to listen to music in. Now that is a store that knows how to treat its customers. So what experience have you had that is similar to experiencing great sustomer service?

Online magazines, in their own ways are stores also. They market articles and their customers are both the readers and the writers. And though there are many online that call themselves magazines, I have to say that I enjoy Ezines the best. Ezines goes one extra step over all the others. And so in this article about great customer service I have to add a THANK YOU!

Thank you! Wow, I do have an attitude of gratitude myself here. Yesterday, when I arrived home, I found my package, a package that I had not asked for. And I had no clue it would be coming in the mail to me so this truly was a wonderful, unexpected surprise in the middle of my day.

There is was, that cool-little white box from Ezine. I opened it up and saw this awesome coffee/tea mug. I love Ezine! It has a beautiful big, red heart on it and the Ezines logo mark. That made me smile immensely. Ezine you made my day yesterday!

Have you ever come home to an unexpected letter or package? What was the feeling that you had as you began to open it? Think back into your life and try to remember that time, that feeling and that occasion. I will be that it was a great day for you and that you remember it like it was yesterday.

There is nothing better than an expected surprise that brings a smile to your face and joy to your heart. What Ezine did not know about me is that I happen to love mugs. Yes, I am mug-craved. I am one of those people who believe there is a mug for every single occasion and yesterday, having no clue what awaited me in the mail, I returned home to discover one delightful package at my home.

First class delivery-priority all the way brought this package to my home. The mug is so cool. And, as an added treat, there is a package of unique coffee packed inside of it. Thank you, Ezine!

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